VoIP, SIP, Mobiles
iPECS Cloud Phone System
More and more businesses are embracing digital transformation and switching to a cloud phone system. iPECS Cloud enables you to handle and manage all internal and external business communications online. This allows you to work from anywhere, and use your system on any device, unlocking flexible and remote working.
An Ericsson-LG iPECS Cloud phone system from Chalvington is the ideal partner for your digital transformation, providing a central communications system for a mobile workforce.
Unified Communications (UC)
UC sounds simple, but it can be truly transformative. It means consolidating all your business comms into a single location. That allows you to call, text, email, use instant messaging and more from a single system from any device.
The productivity boost can be truly profound. Through screensharing and other tools, it makes collaboration more streamlined. It allows you to view all contact records from the same place instead of jumping between systems. You can use click to call, reducing dialling errors. The sum of all this is to make internal and external communication faster and more efficient. Get in touch to find out how you can use UC through the cloud.
Working from anywhere
You can access cloud systems from anywhere and on any device, enabling you to embrace an increasingly mobile world. Hotdesking becomes a breeze. It’s easy to work from home with full access to all your systems. And if anyone on your team travels a lot, they can still access everything.
The built-in remote working tools make iPECS Cloud more than just a business phone system. Advanced presence panels and status features make it easy to let your colleagues know where you’re working from, while screensharing and video calling close the distance between your staff, putting you all in the same virtual office.
Cutting out hardware
There’s no hardware to set up or maintain. With the cloud, you can simply plug in and go. You can also complement your cloud system with various productivity-boosting apps and add-ons, from smart analytics to collaboration tools. It’s scalable too, so that you can expand hassle-free if you need.
New users can be added in minutes, and since you don’t need any hardware in your office, there are no engineer visits. You can even use all features of iPECS through a smartphone app, eliminating the need for a deskphone and creating a ‘Bring Your Own Device’ culture.
The productivity features included in every IPECS Cloud system are designed to promote close collaboration and efficient communications between your staff, regardless of where they are and what device they’re using.
A full suite of cloud applications provides valuable insights that can truly transform your business. Easily report on busy and quiet periods and gain valuable business information in real-time. Utilise reporting, live analytics and call recording features to build a truly productive team. Unified Communications platforms give you the perfect foundation for a mobile and flexible future.
Secure and reliable platform
Unified Communications (UC)
iOS & Android Applications
Presence & Collaboration
Integration into 3rd party applications
Virtual Receptionist / Auto-attendant
Automatic Call Distribution
Advanced presence panel
Voicemail to email
Music on hold
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