Testimonials

Upcher & Co Landscape Consultants

Upcher & Co Landscape Consultants

Upcher & Co Landscape Consultants

We received a cold call from a representative of the Chalvington Group at a time when we were about to move premises. An appointment was made, and from that moment we have received excellent service!

Our installation was not typical. We work from home in a self-contained building.

We needed 3 Business lines and 1 Private line – nothing was a problem.

Installation took place over a protracted period, as we were moving both business and house. This involved various visits to us by Danny – nothing was too much trouble, and the office back-up (in our case, Penny), was effortless. Whatever was agreed and promised, happened.

Our system is very versatile, as we are able to receive home calls at our desks and business calls in the house (if desired).

We previously had a BT System which was far from flexible and had an ongoing fault of the inability to collect a call – a problem we reported often, but was not resolved.

We cannot praise Chalvington too highly.

T. Drew - Director

Ceewhy Vancouver Ltd

Ceewhy Vancouver Ltd

Ceewhy Vancouver Ltd

Thank you for prompt service and the magic of providing Fibre Broadband!

I’m writing because our business suffered an outage of Broadband, not just one circuit but two. The second with another company, just in case, as this Broadband is essential to our business.

After a quick phone call Chalvington got us up and running again within a day. The outcome is we have moved to fibre broadband through Chalvington, it's only just becoming available in Heathfield and I asked if fibre was possible for us.

Not only was the reply YES but within DAYS!

Just over a week and I'm on Fibre Broadband.

The top level service is currently free installation and very cost competitive, with 2 other service levels that make staying with conventional broadband, a very poor option. If you can get fibre - get it.

Being a Heathfield Chamber of Commerce member I have been actively promoting and supporting the case for fibre broadband in the rural areas for over two years. It is essential for most businesses today – especially if you use the web or Internet for your business.

I thoroughly recommend Chalvington to anyone wishing to get the most out of telephones or broadband at the best possible price.

We have been with Chalvington for over 7 years...!

We moved into our new premises in 2007 and signed up to Chalvington as we needed some finite communications and I was fed up with BT and poor offerings but I had never dealt with anyone but BT before. Having had a real fiasco with BT when installing phone systems in two other companies – I was relieved and supported by Chalvington, never having to deal with the 'merry-go-round' called BT.

They installed a 12 phone telephone system, and several other lines for fax and broadband with no delays or disruption to our phone services, which are essential to us.

I don't think we've ever had a single issue with the service or the equipment in 7 years. I've also recommended Chalvington services to others, and they have said the same.

Thank you Chalvington for giving me what I needed.

Graeme Hird, I.T. Manager

MPW Insurance Brokers

MPW Insurance Brokers

MPW Insurance Brokers

We have utilised Chalvington Groups IT support services for a number of years and have been very satisfied.

We pride ourselves on delivering a personal but professional service to our own customers and it is refreshing to receive such service as an end client from our contacts as Chalvington.

Richard, Andrew, Gareth, Chris, Eddie and Campbell are always on hand to deal with our queries and IT problems.

Most recently we have reached a stage where our main server was in need of replacement.

Chalvington conducted an ‘IT Systems Overview’ providing full information regarding our current systems and infrastructure, along with a number of recommendations/options to help the MPW board make the right decision on how to proceed with this important business purchase.

Once our decision was made, Chalvington met with us to discuss how to implement this change without causing too much disruption to our business. We rely heavily on our IT and data being readily available and Chalvington ensured that any down time was kept to a minimum.

We now have a swift, up to date system running quicker than ever before to ensure our business runs even more efficiently!

Colin Donnellon – Associate Director

St Bartholomew's CE Primary School

St Bartholomew's CE Primary School

St Bartholomew's CE Primary School

We have been with Chalvington Communications Group for our telephone lines and calls since 2006 and are delighted with the service that they provide. Everyone at the company is pleasant and very helpful, nothing is ever too much trouble.

Their invoicing system is clear and easy to understand. They recently have reviewed our charges without being asked and have reduced our expenditure. I would highly recommend them.

Sarah Foster, Business Manager

Westgate Chambers

Westgate Chambers

Westgate Chambers

Dear Gareth

I am writing to express my thanks with regards to the fantastic and professional service we have been given by the Chalvington Group.

You understood our needs from the very outset, and have delivered a system that suits our budget within the agreed times.

Both Eddie and Chris whilst on site were truly excellent, knowledgeable and approachable.

I would have no hesitation recommending the Chalvington Group to any business looking to upgrade their systems.

We have been with Chalvington for over seven years now, and here is to many more.

James Still – Clerk to Chambers

Barraclough & Stiles Opticians

Barraclough & Stiles Opticians

Barraclough & Stiles Opticians

Chalvington have saved us a substantial amount of money on our calls and line rental and we did not have any interruption to our telephone service when our lines transferred to them. Our telephone systems works just as we would expect it to, and the engineering team are tidy and polite.

We have found Chalvington are able to provide that 'personal touch' whilst being a very professional company, who offer the most competitive prices and a level of service better than all the companies we have dealt with in the past.

Grafters Recruitment Consultants Ltd

Grafters Recruitment Consultants Ltd

Grafters Recruitment Consultants Ltd

After meeting the Chalvington team at a trade fair, and speaking about our business needs, we were so impressed with their ideas and their customer focus, that within three weeks we had a new system in place and had transferred all our call charges.

Chalvington offer a friendly, efficient, professional service and I would like to thank Julie and her team for all the savings they have made for our business.

Zest Printing

Zest Printing

Zest Printing

Chalvington has provided IT support for our business for over 5 years. The team provide excellent service, are flexible, expert, proactive & cheerful.

I have no hesitation in recommending them.

Red Oak Garage

Red Oak Garage

Red Oak Garage

Thanks for the great service we have received from Chalvington to all members of staff involved.

We have had a new phone system installed and our phone lines taken over, the process was effortless and completely painless, our only problem was with our original supplier, which Chalvington sorted out. 

We now have phones that work and expect our customers to have an improved experience with us as a result.  We will have no hesitation in recommending this company.

Rebecca Reeves - Director

Knockhatch Adventure Park

Knockhatch Adventure Park

Knockhatch Adventure Park

We all wanted you to know how pleased we are with our new telephone system. It has freed up a member of staff and gives exactly what we were looking for.

I would like you to know how helpful your engineer has been in explaining the finer points of the machine and how fast your response was when we had a problem.

KSV

KSV

KSV

For more than ten years Chalvington ICT Solutions (formerly ApexIS ICT Ltd) has provided us with reliable, cost-effective support, with a level of customer care that has ensured that there is always someone there to help us when we need them.

From our servers to our network, constant and reliable system function is vital to our day to day operations not to mention the on-going progression of our business and the services we provide to our own clients. To have remained a customer for such a long period of time is testament to their professionalism and commitment to excellence.

Since being merged with the Chalvington Group we have seen their range of products and services go from strength to strength. I would have no hesitation in recommending them to other businesses and look forward to continuing our relationship with them long into the future.

Worldwide Webdesign

Worldwide Webdesign

Worldwide Webdesign

Hi guys, 

I would like to say a sincere thank you for the wonderful service you have provided to our company for the last three years.  I would highly recommend  your Company to anyone who asked. 

Chalvington have provided our Broadband since we first moved into our offices in September 2010.  As the Company grew, Chalvington helped us all  the way; firstly by providing Fibre Optic Broadband, which has greatly  improved the speed of our Broadband, but also with our new telephone system, which is fantastic. 

We were very impressed with the level of service we received right from the first instance when your sales guy came to present the packages available to  us, the affordability of the products, and with the after service care. 

We are really enjoying our new Broadband and our new telephone system which is now in place. 

I would like to add that the staff in the office have also been very helpful - Chalvington always replied when they said they would, they have been  knowledgeable and easy to deal with and it has been a real pleasure to work  with you. 

KJ Duursma - Manager Worldwide Webdesign

Elephant and Castle Lewes

Elephant and Castle Lewes

Elephant and Castle Lewes

We signed up to Chalvington a number of years ago and I wasn't sure what to expect as I had never dealt with anyone but BT before.

The switch over was painless with no delays or disruption to my phone services which are essential to our business.

Over the years I have been impressed not only by the very competitive prices offered but also the service.  It is easy to speak to a customer care assistant and they have all been helpful, friendly and clear in their explanations.

In all the years (almost 7) that we have been with Chalvington I do not think that we have had a single issue with their product (if we have it has been so small and rectified quickly enough that it has not registered).

I would wholeheartedly recommend Chalvington to anyone wishing to get the most out of their phones at the best possible price.

Huw Jones – Owner

St Paul's CE Primary School, St Leonards

St Paul’s CE Primary School, St Leonards

St Paul’s CE Primary School, St Leonards

It's been a real pleasure dealing with this company with the installation on our new telephone system and CCTV.

The engineers are very thorough in their work, happy and polite. All aspects of the installation from the initial consultation through to after sales customer care has been exceptional. I would not hesitate to recommend them in the future. 

Fiona Adams, Business Manager

Westfield School

Westfield School

Westfield School

We would recommend Chalvington for their speedy and reliable after sales service.

Rachel Bryant - Bursar

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