Meet the Chalvington Team

The team at Chalvington are committed to helping you make the most of your communications and ICT services and solutions.

With key roles held by long standing members of staff, we enjoy the benefits of years of experience in the industry and working relationships that have stood the test of time. “Meet the energetic members of our rapidly growing Team”.


Claire Baker – Operations Director

Claire Baker – Managing Director

I am the “On the Spot” Director who has been given the Operational Leadership of the Company, focusing on customer service, management, support and advice for all of the Divisions, ensuring they can carry out their work to the standard expected by our customers, confidently and efficiently.

I also have an ambassadorial role outside of Chalvington, where I am involved in...

Find out more about Claire


Penny Dryer – Head of Customer Services

Penny Dryer – Head of Customer Services

Customer services are the most frequently contacted department in the group, and our team works hard to make sure we attend to queries quickly and efficiently, always keeping in mind that the happiness of our clients is our number one priority.

Day to day we answer incoming calls, and liaise with the other divisions for installation and other types of engineering work, as well as working directly with BT...

Find out more about Penny


Kim Pearce – Head of Telemarketing

Kim Pearce – Head of Telemarketing

The telemarketing team bring in a significant amount of new business leads and generate appointments for our sales consultants. Day to Day I look after the planning of telemarketing campaigns, liaise with the field sales team, and oversee the scheduling of various appointments throughout the day. I also attend the various events we exhibit at locally and enjoy the opportunity to meet up with contacts...

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Paula Hewett – Head of Accounts

Paula Hewett – Head of Accounts

Day to day I liaise with our leasing companies and look after the accounts team who raise invoices and look after the financial side of the customer care.

We are also involved in the processing of new orders and assist other departments with regard to installations, and some of our equipment and software suppliers. We cover a wide range of tasks so each day is varied, and gives us the opportunity...

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Peter Hewett – Head of Telecoms Installations – Facilities Manager

Peter Hewett – Head of Telecoms Installations – Facilities Manager

I am involved with the management of installation of all new telephone systems and structured cabling projects. This includes the distribution of staff, site surveys and managing the project until complete whether they are corporate or individual customers.

My other role within the company includes the company's vehicle fleet...

Find out more about Peter


Steve Leonard – Head of Telecoms Faults

Steve Leonard – Head of Telecoms Faults

My role involves dealing with system and telephone faults, technical issues, and questions. Ordering equipment, providing telecoms quotations and logistics...

Find out more about Steve


Andrew Pickstock – Head of ICT Faults

Andrew Pickstock – Head of ICT Faults

My role involves supporting customers through day to day issues, monitoring and repairing ICT Faults remotely and on-site...

Find out more about Andrew


Campbell Tuppen – Datafile Specialist

Campbell Tuppen – Datafile Specialist

I am the Datafile specialist for the company, and build bespoke databases, account and company management products based on customers' individual specifications and needs.

My job is varied as the tasks I perform day to day are dependent on the client...

Find out more about Campbell


Richard Harlaar – Head of ICT Installations

Richard Harlaar – Head of ICT Installations

My role involves supporting clients in all areas of ICT and installing, configuring new computer systems and networks....

Find out more about Richard

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